Pre Collection Letter / Reminder
A pre-collection letter service is a process by which collection agencies send demand letters to delinquent customers to collect on past due accounts. The benefits of using this service include improved cash flow, reduced bad debt expenses, and creating the potential for a win-win condition with you and the customer. If the customer pays during this process, they are showing that they value their relationship with your company. The pre-collection letter service works by sending letters to customers notifying them of their past due account and requesting payment. If the customer does not respond or make a payment, the account is typically moved to a collection representative for resolution.
VISION
Become a productive and competent agency by offering the quality service.
MISSION
Leveraging all resources strategically to produce a quality service on all products so that all parties such as client's, customers, companies and employees receive a good benefits.
OBJECTIVE
Strengthening the collection systems and operations to be more quality, innovative, effective and efficient.