Introduction
ZRSB was incorporated on 27th May 2015 as a private limited company. The organization’s core business is Credit Management Services in all areas of recovery especially in debt collection and credit management. The Company strives to do the best for its customers by utilizing the experience and expertise of our available team as well as with the latest technological advancements, our entire system is able to achieve optimal solutions in terms of quality, quantity and speed with which to achieve maximum results.
ZRSB management is actively involved in the entire operation by focusing on client’s needs to minimize their financial risk and maximize the chances of recovery of non-performing accounts. The combination of our knowledge, experience and expertise in the field of debt collection and our professional officer can influence our success. The management of this group has extensive experience in corporate finance, trade, debt management, debt recovery and legal fields.
ZRSB provides services to corporate, Government, GLC, private sector including financial companies, telecommunications companies, utilities, insurance and other sectors in need of debt recovery services. Based on the current economic conditions, rising bad debts have had little impact on the company’s performance. Therefore, it is with our scope of work and expertise that we will provide services with the aim of helping customers recover their debt and reduce the deficits.
ZRSB’s core business is based on the concept of building lasting relationships, customer satisfaction, proving the best solution at a minimum cost. The company emphasizes its professional approach to the business of protecting the good of the client’s. Its cost-effective approach also ensures customers have the maximum benefit.
VISION
Become a productive and competent agency by offering the quality service.
MISSION
Leveraging all resources strategically to produce a quality service on all products so that all parties such as client's, customers, companies and employees receive a good benefits.
OBJECTIVE
Strengthening the collection systems and operations to be more quality, innovative, effective and efficient.
ZRSB Key Management Profile
Mohamad Sharil Bin Dato Yahaya
Post graduated from University Technology of Malaysia (Uitm) in Civil Engineering in 2003. He is continuing study in commercial pilot at Malacca Flying School, Air Asia. He has vast experience in mainly in Risky Management matters relating to the civil aviation core Business. Due to the deep experience in managing and delegating tasks and activity, we believe he will be a wise adviser and guidance to the all management and staff of ZRSB.
Mohd Shahril Bin Azmi
Graduated in Diploma Of Electronic Engineering from Entrepreneurs Development Institute (E.D.I). Started recovery career on 2005 at Kudrat Partners & Co (M) Sdn Bhd until 2012 and last position is Assistant Manager. For 8 years, he has managed the telco accounts such as Celcom, Telekom and Astro and has grown a very successful with his team. With his experience, he turned to Maha Partners & Co (M) Sdn Bhd until 2019 as a Senior Manager. Here he has led his team to a very good and proud performance. Now, almost 15 Years of experience in debt recovery we believe he can manage this company successfully.
Mohd Rafeeq Bin Rosli
Rafeeq Rosli is a Strategy & Marketing Director with 16 years of experience in the BPO and banking sectors. He holds a Diploma in Information Technology from MSU. Throughout his career, he has led strategic planning, client engagement, and performance-focused initiatives across financial and outsourcing environments. His expertise includes developing customer-centric strategies, improving operational efficiency, driving marketing and business growth, and leading digital transformation projects. Known for his data-driven leadership and strong understanding of market dynamics, Rafeeq consistently contributes to organizational growth and strategic direction.
Mohd Hazrie Abdullah
Born and raised amidst the vibrant beauty of Kota Kinabalu, Sabah. A passionate individual with a strong business acumen, armed with a Diploma in Business Study from the prestigious University Technology of Malaysia (UiTM). With a professional experience, I’ve delved into the dynamic realms oil & Gas at Brittanium Offshore Sdn Bhd for 5 Years, while also dedicating another 5 years to the intricate world of Debt Management Recovery. A Proud Sabahan with a passion for business and a knack for navigating the complexities of the corporate world. From managing offshore projects in the oil & gas industry to expertly handling debt recovery, I bring a wealth of experience to the table. With a diploma in Business Study from UiTM, I am armed with the knowledge and skills needed to excel in any professional setting. Ready to conquer new challenges and create lasting solutions.
Dwayne Keegan Pinto
Mr. Dwayne Keegan Pinto, is a legal practitioner experienced in civil and commercial related matters, with a strong focus on debt recovery and contractual disputes. He provides independent legal advisory support to the company, assisting with the review of documentation, advising on recovery processes, ensuring compliance with Malaysian laws and the Personal Data Protection Act (PDPA), and guiding on dispute related matters. As an external Legal Advisor, he offers strategic input to strengthen the organisation’s legal framework and minimise legal risks, while ensuring that all collection activities remain professional, ethical, and in line with applicable regulations. His advisory approach emphasizes clarity, practical solutions, and protecting the interests of both the company and its clients.